How does the account work ?
• The costs of the initial purchase is divided by the length of the scheme to give you your monthly repayments.
• Additional purchases will be added to your account and repayments calculated on this new value. This new repayment value will not decrease until your balance reaches zero. If you are on time with repayments, there is no interest to add on!
• The first installment will be due a month after the goods were purchased. The exact date will be confirmed in our welcome letter that will be sent to you with your card.
• The minimum payment each month is £40.
• You can spend up to your credit limit, and once you have started to clear your account, the credit limit is free to be reused on a revolving basis.
• A monthly statement will be sent to you keeping you up to date with purchases and payments made.


Cardholder benefits
• Spread the cost of your purchases
• Absolutely no interest to pay
• Instantly available credit
• No deposit required
• Simple to understand
• Revolving credit limit available for repeat use
• Access to special in store promotions


How do I open the account ?
Simply apply in store and once your application has been approved, you will be given a credit limit that will allow you access to instant credit. As a security measure, two forms of identification will be required, such as a credit card, most recent utility bill or driving licence. Within 7-10 days of receiving your application, you will be sent an account card, which you must sign immediately on receipt. From then on, every time you shop in this store you may use your account card to purchase items.


How can I make my repayments?
The account allows you the flexibility to choose how to make your repayments. The simplest and easiest way is to pay via Direct Debit, but other options such as cheque, debit and credit cards are available.


Payment protection scheme
Our payment protection scheme gives the cardholder peace of mind by covering payments should an unforeseen incident occur For just 75p per £100 of the outstanding balance per month you can protect your payments against sickness, accident, unemployment and death. To qualify for the cover you must be aged between 18 and 65 years old, and be permanently employed for a minimum of 16 hours per week.


Additional cardholder
The principle cardholder can nominate an additional cardholder by supplying details of the chosen person. Phone 0870 1608 806, nominate an additional cardholder and your request will be processed. Additional cardholders may use the account to purchase goods, but may not alter any existing arrangements made by the principle cardholder.


Can I increase my credit limit ?
Should you wish to increase your existing credit limit, please telephone 0870 1608 806 and ask if the limit may be raised. If your request is granted, the limit will be raised immediately offering you the benefit of extra spending power.


Data protection
In assessing your application we will search the files of one or more credit reference agencies that will supply us with credit and identify information as well as information from the Electoral Register. The credit reference agency will record details of our search regardless of whether or not your application proceeds. We will also disclose details about your conduct on the account to credit reference agencies. This information may be used by other lenders to assess credit applications for you and those with whom you are financially linked if credit decisions are made about you or other members of your household.


Credit scoring
We will use a credit scoring or other automated decision-making system when assessing your application. We may use a credit scoring or similar process in deciding whether to accept your application and also during the life of your account for the purpose of increasing your credit limit. This may involve a further search of your records at one or more credit reference agencies.


What if I lose my card ?
Donít worry, simply telephone 0870 1608 806 and report that your card has been lost or stolen. Your original card will be placed on stop, and a new card will be forwarded to you within 7 - 10 days. No spends will be allowed on your account until the new card has been issued.


Who are clode plc ?
Clode Plc administer the scheme on behalf of the retailer
Visit us at: www.clode.plc.uk
Contact us at:
3rd Floor, Alexandra House
307-315 Cowbridge Road East
Cardiff
CF5 1JD
Tel: 0870 1608 806