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ORDERING
Once you have placed your order you will be contacted by email to confirm whether the items are in stock.
If the items are in stock and available at the price stated your order will be processed.
Please make sure all details in your order form are correct.

DELIVERY
Subject to availability, cleared funds and verified address we endeavor to deliver your order within three days.
Items will be shipped brand new and in mint condition by Royal Mail Special Delivery.
Orders will be insured while in the possession of the carrier.
If your item does not arrive within three days of placing your order please contact us.
The delivery address can be different from the billing address on the condition that card payment has been made using Verified by Visa or MasterCard Secure Code.

PAYMENT
All funds will be deducted from your debit/credit card before goods are dispatched.
We will not be responsible for delays in delivery due to your card issuer not authorising the transaction.
All prices are in pounds sterling including VAT.
Please see our Payment page for more details of payment processing.

RETURNS POLICY
If you are not completely satisfied with your purchase we are happy to exchange or give a full refund within 14 days of receipt of goods.

Please return the item(s) to us in their original condition complete with un-removed labels. We will inspect the item(s) and will issue a refund or process an exchange on the day of receipt of goods. Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. We are not responsible for postage costs of returning an item unless the wrong item was sent.

We strongly recommend for security when sending items back you use a 'signed for' delivery service, such as Royal Mail Recorded or Special Delivery and ensure the package is adequately insured. We are not liable for any packages lost in the post and do not accept responsibility for any item(s) until a member of our staff has signed for the package.
Any items returned which do not comply with the returns policy will be sent back at your cost and will not be accepted for a refund until the conditions have been met.
All items must be returned by post to head office and not returned to any of our stores.
This will not effect your statutory rights.

INTERNATIONAL ORDERS
We currently accept International Visa and MasterCard.
It is possible that customs may add import duties and charges to orders placed from outside the UK. Unfortunately this is out of our control and all extra charges are the customer’s responsibility.
International delivery times will vary depending on the country.
European orders should take 7-10 days
The rest of the world please allow 10-14 days for delivery.
As long as returned items are unworn and in the condition they were sent out you will be entitled to a full refund minus the delivery costs.

CARD SECURITY
The utmost care and consideration is taken to ensure that your card details are secure. This is achieved by encrypting your card number at the time of placing your order.

It is imperative that you type your name as it is shown on the card.

Please do not send any card details via email. No responsibility can be taken for the security of your details if sent this way.

Card fraud is illegal and will lead to prosecution in all cases.

WARRANTIES
The only warranties available would be those supplied by the manufacturer.

COPYRIGHT
This website and all its contents including photographs, logos and written is owned and operated by John Anthony (Swindon) Ltd.

The reproduction of any part of this website is strictly prohibited.

PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

GENERAL
John Anthony (Swindon) Ltd reserve the right to change prices and specifications without prior notice.

Colours are as accurate as the website, and user hardware allows.

All contracts will be governed by the laws of England.

By using this website you agree to the above terms and conditions. If for some reason you do not agree with all the terms and conditions you must not use this website.